Privacy Policy

Palma (“we”, “us” or “our”) offers services and applications with a dedication to protect the privacy of its users (“users” or “you”). This Privacy Policy is made to explain our practices regarding how we collect, store, use, manage and protect user’s information (including personal details) during use of mobile applications available on mobile platforms such as Apple and Android devices.

This policy layouts all the details surrounding users personal details collected or received by us when you are using the Applications and the Services. In this Policy, “personal details” refer to information that either identifies you or that can be used to identify you when used in association with other personal information that we can access, including your name, address, phone number and email address.

BY USING OUR APPS AND OUR SERVICES, YOU ARE EXPRESSING YOUR CONSENT TO THIS POLICY AND THE COLLECTION, PROCESSING, DISCLOSURE AND SHARING OF YOUR USER INFORMATION, INCLUDING YOUR PERSONAL DETAILS, IN THE MANNER PROVIDED IN THIS POLICY. IF YOU DO NOT AGREE WITH ANY OF THE TERMS OF THIS POLICY OR ANY SUBSEQUENT CHANGES TO THIS POLICY, PLEASE DO NOT USE OUR SITES OR OUR SERVICES.

The Information We Collect
In order to provide and improve the Sites and Services, we will collect, to the extent permitted by laws and only when you using applications features or using certain functions and Services, your personal details and user information in accordance with this Policy. If you do not provide this information, we may be unable to provide you with our products or Services.

The Information You Provide to Us

Device & Network Information
When you use our Services on your mobile device, we will collect information about your device, name and types of the network, including its International Mobile Equipment Identity (“IMEI”), Identifier for Advertising (“IDFA”) and Identifier for Vendor (“IDFV”), Integrated Circuit Card Identifier (“ICCID”), type and version number of your operating system, Media Access Control (“MAC”) address, model and resolution, which will be used by us to calculate the number of devices that use our products and Services and analyze data on device models and graphics adaptation.

Location Information
We may collect your Location Information, including the country code, latitude and longitude, network location, IP address and the system country and system time zone recorded on your device. This information will help us understand user distribution and usage scenarios.

Log Information
When you use some of the services of our apps we may automatically collect certain relevant log information stored in the Application (“Log Information”). Log Information may include (i) details on when and how often you use the Services, (ii) device statistics, including critical operation paths, errors, crashes, language and time zone. This Log Information is used to improve the Services and is NOT USED to identify our users individually.

Image Information
Our makeup appliction uses facial recognizers to auto detect all facial features for perfect application of makeup. For these “Facial Recognition”, “Key-Points Recognition”and “Region Segmentation” features, you understand and agree that we must upload your photos to our servers for processing before returning processed photos to you for the purpose of further optimizing our services.

Advertising
We may include advertisements within our Services, and we may collect and use information about you such as your device identifier, MAC address, IMEI and geographic location and IP address for the purpose of tracking these advertisements. We will use this information to create a unique user account to help us better count and track advertisements based on language, geographic location and other details. We will not sell this information to third parties.

Our free apps show third party advertisements in applications. Please refer to the privacy policy of our Ads partner

Google AdMob

Unity Ads

We encourage app users to upgrade to pro versions to remove the advertisement from the application.

Information Collected by Third Party Services
Our Services provided to you may contain third party tracking tools from our service providers. These third parties may use Cookies, Application Programming Interfaces (APIs) and Software Development Kits (SDKs) on our Services and collect and analyze user information on our behalf. Third parties may access your information such as your device identifier, MAC address, IMEI, region (defined as the location where a given language is used), location information and IP address for the purposes of implementing our Services provided under their respective privacy policies.

How We Use Information
We collect user information and personal details so that we can provide our products and Services to you and ensure our compliance with relevant laws. We will use your user information and personal details as provided under “The Information We Collect” for the following purposes:
(i) Services. To provide, process, maintain, improve and develop our Sites and/or our Services provided to you, including customer support, and other services provided through our devices or our Sites.
(ii) Statistical analysis.To develop and analyze statistics on the use of our products and Services for the purpose of improving our products and our Services.
(iii) To provide location-based services. When you use our Services, we or third party service providers may take advantage of your location information to provide you with the correct version of our Services and help you gain good user experience.
(iv) To collect feedback from you. Your feedback is of great value in helping us improve our Services. To keep track of your feedback, we may use the personal details provided by you to contact you and retain the records.
(v) Other purposes. We will store and maintain information about you for the purpose of running our operations and satisfying our legal obligations.

Information Sharing and Disclosure
We will not sell any personal details to third parties. We have no right to share with or disclosure to third parties your personal details in whole or in part except for the purposes of:
(i) protecting the security of others or their property;
(ii) preventing or dealing with Internet fraud;
(iii) safeguarding the legitimate rights and interests of us;
(iv) taking action in line with our purposes as described in the “The Information We Collect” section, provided that recipient of any such disclosure by us is also bound by this Policy and can provide adequate protection for your information;
complying with laws and regulations or requests by government departments or judicial authorities, which are typically designed to uphold Internet security, net neutrality and the rights, property and safety of us, our users and third parties.

Information Security
We will take reasonable measures to prevent the loss, improper use of, unauthorized access to or disclosure of information. For example, some of our Services will use encryption techniques (such as SSL) to protect your personal details. However, you understand and accept that (in the Internet industry) even though we will take all possible security measures, we cannot always guarantee that your information is 100% secure. You understand and accept that the system and communication network used by you to access our Services may fail due to factors beyond our control.

Special provisions for residents of California
If you are a resident of California, every year we will provide you free of charge with an opportunity to obtain a list of third parties to which we have disclosed or with whom we have shared your personal details during the previous year. If you are a resident of California and wish to obtain this list, you may send an email with the subject “The right to privacy of a California resident” to Asadpalma@gmail.com.

Data Retention and Deletion
Subject to applicable laws and regulations, we will retain your information (including your personal details) pursuant to the “How We Use Information” section or for as long as needed to provide you with our Services. If you wish to withdraw your consent to our collection, use and disclosure of your personal details or wish us to delete your personal details, you may send an email to Asadpalma@gmail.com. We will process your request within a reasonable period of time after receiving your email or registered mail, and will cease collecting, using and disclosing your personal details thereafter.

Information about Children
We will not knowingly collect or request personal details from children under 13 (or any other age stipulated by law applicable to your region). If you are under 13, please do not send your personal details to us, including your name, address, phone number or email address. If you believe we may have any information about children under 13, you may send an email to Asadpalma@gmail.com.

Amendments to this Policy
You agree that we may update this Policy according to relevant laws and regulations or based on our business decisions, and you agree to be bound by any such revisions hereto. We will post any significant changes to this Policy on our Sites or notify you by other means accordingly.

If you have any questions regarding this Privacy Policy or any privacy-related matters, please contact us at Asadpalma@gmail.com.